Today I had an not so friendly dog experience at the branch of the Halifax at Todmorden in Yorkshire.
I called into the branch with my 3 and half year old male Boxer Louis, to pay a cheque into my account and was told that only guide dogs were allowed inside. There were no signs on the door to say that dogs were not allowed and when questioned this was told there was a very small sign at the entrance door. I still could not see this sign when I left.
I have made a complaint to the Halifax and someone got back to me this evening to say its company policy not to allow dogs into their branches. I mentioned that I have been into the Burnley branch a lot of times before without being stopped.
Reading between the lines it seems its down to health and safety although i could be wrong.
I must add that when Louis arrived in our household as a puppy I went out of my way to get him socialised properly by taking him into as many public places as possible. The Halifax Bank was one of them. I think its important to get a young dog socialised.
A few years back (but I think the rules still apply) we were in George Fisher in Keswick. Very dog friendly shop, dog biscuits from the staff, so we decided to have a coffee in the cafe on the third floor of the shop. We were told that dogs were not allowed in but could be tied to the open stairs (no door or walls to the cafe so the dogs were sat on the stairs next to our table). Surly this is more of a hazard than having the dogs in the cafe? And in such a dog friendly shop in a very dog friendly town.
Another cafe that told us to leave, when I said that there was no sign on the door that stated dogs were to allowed I got told that health & safety laws don't allow them in. I told the girl that no such law exists but she was having none it so we left. I wouldn't have normally gone into a cafe without asking first but the cafe in question was in the middle of a forest at the Nevis Range Cable Car centre. As they were allowed in the cable cars I (wrongly) assumed that they would be welcome in the cafe too as no sign said otherwise.
Please name and shame.
Bob, with owners Steph and Greg
We have boycotted Weatherspoons for their refusal to let dogs into their gardens, however our experience in Cheltenham with the Stonegate Pub Company was ridiculous – here is an excerpt from my blog posted last year that you might like to spread some of the info to your members:-
Now my big beef!!!!! We thought we’d have lunch in Cheltenham and then get the bus back to pick up the van. We went to one pub that looked nice and had a beer garden, but unfortunately they didn’t do food. So we went off to another pub called the Sceptre (owned by Stonegate Pub Company), now I’m naming them because I want to shame them. The pub looked lovely, a bit like Weatherspoons, it was a nice day and they had their tri-fold doors open so that the whole front of the pub was opened up to the good weather. There were about 3 tables on the pavement of the shopping precinct and as we had the dog with us we took the outside table nearest the edge. Iain went inside to order the food and the girl brought the condiments. By now it was getting on for 2pm so we were quite hungry. When the waitress brought the food, as she approached the table she said that she hadn’t realised that we had a dog with us – incidentally because she was sitting very quietly under the table, but that they had a no dogs policy and she would not be able to serve us. She was polite and offered us a refund, buy hey the food was on the table in front of us.
Now I know that no everyone is a dog lover, but we always make sure that our dog doesn’t bother other people and there were only three tables, no one else was eating and this was actually on the public pavement. But no, she took the food away. The manager then came up with the refund and again politely offered his apologies but said it was a company policy. I did say that this was a public pavement that they did not even own and suggest that it would be a good idea to put some signs up to say that dogs and their owners were not welcome. So I had to stand outside their banners, only 2 feet away from the table while Iain finished his drink and joined me. Now to me that is PC gone crazy – well at least the dog was allowed on the buses in Gloucestershire so a thumbs up for the bus company.
I also spread the word on Facebook.
We were told to leave an OUTSIDE table at Prezzo where we stopped for a coffee with our dog recently. The girl argued that it was a restaurant. It looked very much like a pavement to us! Exactly the same at Café Uno (who I think are the same Company). My daughter was also asked to leave an outside (pavement) table at Wetherspoons.
What I object to is that smoking is allowed outside. So it is unhygienic for my dog to lie under a table on the pavement, but it is apparently not unhygienic for the person at the next table to blow smoke over my food!
The Wall of Shame
We would like every business to welcome dogs and their owners, but this is not always possible and we respect that, but sometimes dog owners encounter crazy situations and spurious excuses.
The posts on this page are provided by readers and we would welcome feedback from businesses that are named - after all, there are always two sides to every story!